Resource 1 Telecom

How do I configure a holiday setting?

           

To define a new holiday click on "New Holiday".
*Name - Enter a name for the holiday.
*Date - Select the date for the holiday.
Then click add "Holiday".
To route calls differently for the holiday(s) you have added click on "Phone Numbers".

1. Edit the phone number(s) you wish to have the holiday routing configured for. 
2. Under call routing edit the "If Holiday" field to reflect what you would like to happen only on holidays.

Holiday Settings