Contact us today for a complete list and to see how we can help your business save money and improve your communication service.

**And many more**

• RCF
  
• Ring Groups
  
• Hold Music
  
• Auto Attendant
  
• Incoming Caller ID
  
• Call Hold
  

• Call Park
  
• Call Pickup
  
• Office Intercom
  
• Company Directory by first     name or last name
  
• DND
  

Our platform is very robust with calling options and features.

We give you the ability to have cloud extensions for mobile phones and softphones for computers, tablets and laptops or try the mobile app that registers up as an extension so that all your calls that come and go from the app is part of the system just like your desk phone.

We offer voicemail, voicemail to email and if needed to your mobile device via text.

Call routing based on Time of Day, Holiday and other Customer Preferences.

Supervised and blind call transfers to other extensions, voicemails, outside numbers as well as other options.

Broadcast mailbox in case you need to leave everyone in your office the same message. 

Enhanced call routing - the system automatically knows and re-routes a call if your sip trunk or extension is offline.

Conference bridges for both internal to the office and external to others.

Burstable call paths that insures that every call comes in during those times when you receive more than average calls.

Disaster Recovery for times of emergency.

ACD features with live call monitoring and call coaching for those of you who operate a call center.

Online Operator Console for the people who take all the calls and distribute them out to everyone in the office.

Hosted Fax service - With this service you don't

need a fax machine - just your fax number 

and email address.

Other features include:

Features

Resource 1 Telecom