OUR CUSTOMERS

    Our most important business objective is to provide dependable, trouble-free service to our customers.  Their satisfaction is the key to our success 

    and, in the final analysis, the only reason we are here.  We must ensure customer satisfaction by meeting all service commitments and by treating

    customers with the utmost courtesy and respect at all times. At Resource 1 Telecom, our customers will never forgive us if we promise more than

    we are able to deliver.  Our goal is to serve the customer with creativity, concern, and competence.  They will never forget us if we always deliver

    more than we have promised. 

COMPANY OVERVIEW

    Resource 1Telecom was established in February 2013 when a group of co-workers, with over 125 years of combined telecom experience, came

    together and made a decision to open their own company in order to provide customers a new solution for a Hosted PBX platform. We are on the

    fast track to becoming the #1 leader of Hosted IP PBX solutions in our area. Our company takes pride in distinguishing itself from others by offering

    a flexible and personal customer care that's rarely provided by larger competitors.  Exceptional customer service, network reliability, competitive

    pricing, state-of-the-art technology, and a comprehensive mix of product solutions are the cornerstones of Resource 1 Telecom’s spirit and mission.

    Resource 1 Telecom is a full-service, internet-based Hosted PBX provider. We provide services to both commercial and residential markets,

    featuring domestic and international calling with a robust list of pbx features that are all internet driven. Our dedication to doing what’s right, going

    above and beyond, doing whatever it takes, is what makes our clients loyal to us.

    Resource 1Telecom is committed to:
       * Superior Customer Service and Value
       * Network Strength and Reliability
       * Competitive Pricing
       * Product and Service Solutions Tailored to Our Clients’ Needs 

OUR EMPLOYEES 

 Resource 1 Telecom is dedicated to the principle that our people are our most important resource. Many companies say it; we believe it.  Each one 
 contributes their knowledge and talents into a pool of resources that the company uses. This alone was the driving force behind our name 
 (Resource 1 - we took all the resources available from everyone and combined them into one). Every employee has their part to play and that's what 
 separates us from the rest. All over the world, every company like ours has sophisticated computers, software, and telecommunication equipment.  
 The essential competitive advantage is the people who show up for work every day; the people who, day in and day out:
 * Decide whether customers will be pleased or disgruntled  
 * Control whether people will speak well or poorly about us 
 * Ultimately decide whether the enterprise succeeds or fails.  

 Because of this belief, we ensure that people are treated as mature, responsible professionals. 

MISSION STATEMENT

    To provide our customers excellent, reliable and cost competitive Hosted PBX services with an unsurpassed commitment to customer care. At

    Resource 1 Telecom, we consistently strive to provide innovative ways to serve our customers through the exceptional efforts of our valued   

    employees.  With our help,  your business can save money and improve it's communication services.

About Us

Resource 1 Telecom

TEAMWORK

    Teamwork is the ability to work together toward a common vision; the ability to direct individual accomplishments towards organizational

    objectives.  Coming together is a beginning, keeping together is a process, and working together is success – this is what Resource 1 Telecom

    strives for. This is what makes us great and putts up a step ahead of competitors.